Postage dates for Christmas:
Please note: To ensure you receive your order in time for Christmas, then please follow the advised order dates below. Please bear in mind that we can not be held responsible for any delays, so to ensure delivery in time, place your order as soon as possible to avoid disappointment.
United Kingdom
Courier - 16 December
Royal Mail - 16 December
Europe & USA
Courier - 11 December
Royal Mail - 4 December
Rest of the World
Courier - 4 December
Royal Mail - 2 December
If purchasing from outside the UK, your order may be subject to import duties, taxes and additional charges for customs clearance which are levied once a shipment reaches your country. These are payable by you as we have no control over the charges and cannot predict what they will be. Customs policies vary widely and we suggest that you contact your local customs office for further information.
If such charges are not paid, your parcel may either be destroyed by the courier or incur further costs to return the parcel to us. In this case, unfortunately, we would be unable to offer a refund on your order.
You are considered to be the importer and must comply with all laws and regulations of the country in which you are receiving the goods.
Costs associated with the refusal to accept the parcel will be passed on to the recipient.
Please note: Some delivery providers are unable to deliver to a P.O. Box address.
We use a range of courier and mail services to provide our Premium, Express and Economy options. Delivery times and tracking vary according to the option you have chosen. Items despatched using the Economy service are not tracked and delivery, therefore, cannot be guaranteed. Please contact us should you wish to upgrade to a Premium or Express service which will be tracked and recorded.
Please note that we cannot be held responsible for items lost or damaged in transit. However, do contact us as we may be able to assist or offer a solution.
Delivery charges are calculated by the package weight to allow us to offer the most efficient and cost-effective service. Delivery charges are subject to change.
Please allow up to 3 working days from the order date for your parcel to be despatched. Orders received after 10 am (UK time) will be processed the next working day. Please allow longer lead times over UK Bank Holidays.
Please note some locations may be in a “remote area” and require more time for delivery.
Please read our website Terms and Conditions, Privacy Policy and Cookie Policy.
Our contact details
Samatha Whittingham
office@porterpress.co.uk
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UK Mainland
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Europe |
Outside Europe |
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Premium Service (tracking available)
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Up to 3 working days
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N/A |
N/A |
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Express Service (tracking available)
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N/A |
Up to 5 working days |
Up to 5 working days |
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Economy Service (no tracking)
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N/A
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Up to 14 working days |
Up to 14 working days |